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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Naruko Boutique America. The collective work includes works that are licensed to Naruko Boutique America. Copyright 2003, Naruko Boutique America ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Naruko Boutique America or purchasing Naruko Boutique America products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Naruko Boutique America or to purchase Naruko Boutique America products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Naruko Boutique America. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Naruko Boutique America used in the site are trademarks or registered trademarks of Naruko Boutique America


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law,Naruko Boutique America disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Naruko Boutique America does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Naruko Boutique America does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Return & Exchange Policy

Please email your return inquiry to customerservice@narukoboutique.com

Or send us a request through through contact us.

All return must be unused and in original sealed packaging

 

Original Receipt

The original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item in a Naruko store, a valid photo ID is also required.

Return & Exchange Period

15 days from invoice for all eligible products

Nonreturnable Items

Gift Card 

Consumable items such as food, drinks

Items that are damaged, used, not in original sealed packaging

Used products, opened products, Missing content, original seal/packaging opened

Non-defective special orders.

Returns in Store

Avoid shipping charges and receive a refund more quickly by returning your items to any Naruko Boutique Store within the United States.

Include all original packing materials

Bring your receipt or packing slip and a valid photo ID. We accept these forms of identification:

US, Canadian or Mexican driver's license

US state-issued ID

Canadian province-issued ID

Matricula Consular

US military-issued ID

Passport

US Laser Visa

US Permanent Resident Card

Returns by Mail

You can also return online purchases through the mail. To return your online purchase by mail:

Obtain a return number from customer service, package without return number written on it will be refused.

Pack your return in the original shipping package, write the return number outside of the mailing packaging. 

if possible.Include the packing slip and return label, and indicate the reason for the return.

Include all original packing materials, manuals and accessories.

Send your return to: 
Naruko Boutique Return Center

47 Mall Dr

Unit #3

Commack, NY 11725

 

For return status checking, please provide:

Proof of delivery, we recommend that you return items via UPS or insured USPS.

We are not responsible for the lost during transit

Refund Method

For online purchases:

Store credit will be credited to the original customer account. Any amounts deducted from a gift card will be credited to the gift card.

For return in-store:

Your Store credit will be credited to the original customer account in ONLINE STORE. Any amounts deducted from a gift card will be credited to the gift card.

Promotional Items and Bundles

When a promotional item is returned, the value of the promotional item will be deducted from the refund amount. For example, if you buy a lotion includes a free toner, the total value of the toner will be deducted from the refund if the toner is not returned with the lotion.

When a bundle is purchased and only part of the bundle is returned, the bundle discount is void, and the total bundle discount will be deducted from the refund. For example, if you receive $50 in savings when you purchase a combo set and you return some of the items, the $50 bundle savings will be subtracted from your refund.

 

Underage usage – Visitors between the age of 12 and 18 should inform their legal guardians of this policy.  Visitors under age of 12 should only access this web site and service with their legal guardians.  Legal guardians should read through and understand this policy before accessing and using this web site.

Legal responsibility – Visitors are not allowed to perform any illegal activity according to the law of their respective countries.  Illegal activities include but not limited to the following

1.     Express and propagate any defamatory, abusive, threatening, offensive, indecent, obscene, false and any form of illegal message or image on this web site or service

2.     Violate the privacy of other person or rights of the properties of other person or entity

3.     Violate the law, contract or responsibility of the usage and policy

4.     Illegal or stealing of access of the content of other person or entity

5.     Send or propagate virus, worms, illegal cookies, spyware or any form of illegal programs

6.     Perform illegal transaction or provide and publish invalid information

7.     Provide or sell any other form of illegal products

8.     Sending or intention of sending email spam

9.     Engage another person or entity in any illegal action.

10.   Perform action deemed inappropriate according to Naruko Boutique America.


Limitation of Liability
Naruko Boutique America shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Naruko Boutique America has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that aNaruko Boutique America product is mistakenly listed at an incorrect price, Naruko Boutique America reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Naruko Boutique America reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Naruko Boutique America shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Naruko Boutique America without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Naruko Boutique America may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Naruko Boutique America.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Naruko Boutique America products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Naruko Boutique America products) must be commenced within one (1) year after the claim or cause of action arises.Naruko Boutique America's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Naruko Boutique America may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Naruko Boutique America or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Naruko Boutique America does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Naruko Boutique America is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Naruko Boutique America reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Naruko Boutique America in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Naruko Boutique America, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Naruko Boutique America may link to sites operated by third parties. However, even if the third party is affiliated with Naruko Boutique America, Naruko Boutique America has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Naruko Boutique America. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Naruko Boutique America seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).